It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better.
The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly . . . who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.
BE AWARE TODAY THAT YOUR COMMUNICATION IS SETTING THE TONE WITH THE PEOPLE YOU LEAD
If you lead your team, give yourself these standards to live by as you communicate to your people:
1. Be consistent. Nothing frustrates team members more than leaders who can’t make up their minds. One of the things that won the team over to Gordon Bethune when he was at Continental was the consistency of his communication. His employees always knew they could depend on him and what he said.
2. Be clear. Your team cannot execute if the members don’t know what you want. Don’t try to dazzle anyone with your intelligence; impress people with your straightforwardness.
3. Be courteous. Everyone deserves to be shown respect, no matter what the position or what kind of history you might have with him. By being courteous to your people, you set the tone for the entire organization.
Never forget that because you are the leader, your communication sets the tone for the interaction among your people. Teams always reflect their leaders. And never forget that good communication is never one-way. It should not be top-down or dictatorial.
The best leaders listen, invite, and then encourage participation.
And Jesus called them to him and said to them, “You know that those who are considered rulers of the Gentiles lord it over them, and their great ones exercise authority over them. But it shall not be so among you. But whoever would be great among you must be your servant, and whoever would be first among you must be slave of all. For even the Son of Man came not to be served but to serve, and to give his life as a ransom for many
With upright heart he shepherded them and guided them with his skillful hand.
Do nothing from rivalry or conceit, but in humility count others more significant than yourselves.
“Gratitude unlocks the fullness of life. It turns what we have into enough and more. It turns denial into acceptance, chaos to order, confusion to clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend. Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.”
“There is no stress in the world, only people thinking stressful thoughts and then acting on them.”
“We all get report cards in many different ways, but the real excitement of what you’re doing is in the doing of it. It’s not what you’re gonna get in the end–it’s not the final curtain–it’s really in the doing it, and loving what you’re doing.”
Daily Storytelling Time
Testing for gossip
In ancient Greece, Socrates was reputed to hold knowledge in high esteem. One day an acquaintance met the great philosopher and said, “Do you know what I just heard about your friend?”
“Hold on a minute”, Socrates replied. “Before telling me anything I’d like you to pass a little test.
It’s called the Triple Filter Test.”
“That’s right”, Socrates continued.
“Before you talk to me about my friend, it might be a good idea to take a moment and filter what you’re going to say.
That’s why I call it the triple filter test.
The first filter is Truth. Have you made absolutely sure that what you are about to tell me is true?”
“No,”,the man said, “Actually I just heard about it and …”
“All right”, said Socrates. “So you don’t really know if it’s true or not.
Now let’s try the second filter, the filter of Goodness. Is what you are about to tell me about my friend something good?”
“No, on the contrary.”
“So”, Socrates continued, “you want to tell me something bad about him, but you’re not certain it’s true.
You may still pass the test though, because there’s one filter left:
The filter of Usefulness. Is what you want to tell me about my friend going to be useful to me?”
“No, not really.”
“Well”, concluded Socrates, “if what you want to tell me is neither true nor good nor even useful, why tell it to me at all?”